The latest iteration of the Semi-Annual U.S. Insurance Labor Outlook Study, conducted by The Jacobson Group and Aon plc, found 83 percent of respondents intend to maintain or increase staff in the next 12 months.

To view the results of the Q3 2020 Semi-Annual U.S. Insurance Labor Outlook Study, conducted by the Jacobson Group and Aon plc, download the full report: https://content.jacobsononline.com/2020-q3-laborstudyresults.

Some of the study’s key findings include the following:

• Most vacant positions are still moderately difficult to fill; of the 11 functional areas reported on in the study, eight have increased in recruiting difficulty compared to one year ago.
• Fifty-eight percent of companies expect increased revenue growth, 19 points lower than six months ago. Thirty percent of companies expect flat growth, 13 points higher than January 2020.
• In the coming year, companies are most likely to increase staff within the technology function, followed by underwriting and analytics.
• The primary drivers of staffing changes in the next 12 months are anticipated shifts in business volume and adjustments to areas that are currently over or understaffed.
• If the industry follows through on its plans, we will see a 0.99 percent increase in industry employment during the next 12 months.

For more highlights and commentary, download the full results summary and the recorded webcast here.

The insurance labor outlook study has been conducted semi-annually since 2009. Collecting revenue and hiring projections from carriers across all sectors of the industry, it provides a valuable look at the insurance labor market outlook and hiring trends.

The study’s next iteration will occur in January 2021. To be notified when it opens, follow this link.